EA Tech Support is Useless

Transcript of chat log: KIETH: Hi, my name is KIETH. How may I help you? [06:05:08 PM] coriolinus: hello keith [06:06:14 PM] KIETH: hello, [06:07:05 PM] coriolinus: I’ve got Bad Company 2 installed via Steam [06:06:35 PM] coriolinus: I played it a bit a few weeks ago, put it down, and tried it again today [...]